Understand before adding
Map how customers, work, information and money move through the business. Keep what works and identify the steps, handoffs and duplicate effort that get in the way.
CURRENT VENTURE / BUSINESS SYSTEMS / AI

Combining real-world business experience with practical AI to simplify work, connect systems and make the next action clear.
Minus One brings together the same threads that run through my career: understanding the customer, learning the operation and building useful tools. Reno Repairs is a practical foundation for that approach: I built the business, its marketing and a custom operations app around real work. Minus One applies that perspective to how people, processes, software and data can work better together.
Explore Minus One ↗MY CONTRIBUTION
Map how customers, work, information and money move through the business. Keep what works and identify the steps, handoffs and duplicate effort that get in the way.
Bring existing tools and workflows together, automate repetitive administration and build practical tools where something is missing.
Design views that help owners, operations teams and frontline staff see what needs attention and what to do next.
WHY IT MATTERS